Self Help

OmniNote Sway

• • This document contains screenshots, helpful tips and demo videos for personalizing the OmniNote.

Primary Care OmniNote Handbook

• Shows providers how the backend build of the OmniNote translates into the Progress Note and what links are required for Incentive Pay.

Skip the Service Desk call. These guides will show you how to enter tickets for common issues.

Unable to close a nurse visit

Accessing Epic/Email during International travel

• • Submit this at least 10 business days in advance.

Making calls using the Webex Mobile App

Updating Visit Type Durations

• • Use this guide if your visits types are ne defaulting to the correct time.

Epic Efficiency PowerPoint

• • This is the slide deck used in my efficiency consults, year 1 Resident meetings and our Home for Dinner course.

Home For Dinner Learning Pathway

• This curated content includes short videos for efficiencies in In Basket, Orders, Notes and Chart Review.

EPIC SmartUser Training

• EPIC led courses that help providers and back office staff become more efficient. CME credits are offered.

Report a CLEAR Issue

• Use this ticket if you are having issues with CLEAR Enrollment or Passphrase Reset issues.

VIDEO - Enrolling with CLEAR

• Shows caregivers how to enroll with CLEAR so they can reset their password in the future.

VIDDEO - CLEAR Passphrase Reset Workflow

• See screenshots of the process step by step with some helpful troubleshooting info.

CLEAR FAQs

• See caregivers commonly asked questions.